--- title: Audalize Help Centre description: Audalize Help Centre --- [Skip to content](https://support.audalize.com.au#main-content) [![B&W Logo-1](https://support.audalize.com.au/hs-fs/hubfs/B%26W%20Logo-1.png?width=200&height=63&name=B%26W%20Logo-1.png)](https://support.audalize.com.au/?hsLang=en) - [Audalize Portal Guide](https://boomrmusic-my.sharepoint.com/:b:/g/personal/samantha_ruiz_audalize_com_au/IQD-o0XBE0UtT4yYEe8VoYvQAVwvRKusM_PruNUl7jq7-l8?e=6cNG82) - [Network Best Practices](https://boomrmusic-my.sharepoint.com/:b:/g/personal/samantha_ruiz_audalize_com_au/IQD25CJhG51iSrUJbtJHwC_mAZQoJd6X9zrGKGEPm41yQrg?e=l7Toez) Open main navigation Close main navigation - [Audalize Portal Guide](https://boomrmusic-my.sharepoint.com/:b:/g/personal/samantha_ruiz_audalize_com_au/IQD-o0XBE0UtT4yYEe8VoYvQAVwvRKusM_PruNUl7jq7-l8?e=6cNG82) - [Network Best Practices](https://boomrmusic-my.sharepoint.com/:b:/g/personal/samantha_ruiz_audalize_com_au/IQD25CJhG51iSrUJbtJHwC_mAZQoJd6X9zrGKGEPm41yQrg?e=l7Toez) - Audalize Portal Audalize Portal Hello. How can we help you? - There are no suggestions because the search field is empty. ### [Installing my Player Install your Player, Connecting to the internet, Connecting to speakers, etc.](https://support.audalize.com.au/installing-my-player?hsLang=en) ### [Playing my Music Set up your playlist, Import your playlists, Schedule your music, etc.](https://support.audalize.com.au/playing-my-music?hsLang=en) ### [Playing my Video Add your promotion videos, Update scheduling, Update campaigns, etc.](https://support.audalize.com.au/playing-my-video?hsLang=en) ### [Music or Video not Playing Troubleshoot why your music or video is not playing.](https://support.audalize.com.au/music-or-video-not-playing?hsLang=en) ### [General FAQ FAQ answers and contact details if you need further assistance.](https://support.audalize.com.au/general-faq?hsLang=en) ### [Audalize Radio Audalize Radio – User Guide & Frequently Asked Questions](https://support.audalize.com.au/audalize-radio?hsLang=en) [![B&W Logo-1](https://support.audalize.com.au/hs-fs/hubfs/B%26W%20Logo-1.png?width=148&height=47&name=B%26W%20Logo-1.png "B&W Logo-1")](https://www.audalize.com.au) Copyright © 2026, Audalize