---
title: Why is there no music playing in Audalize Radio?
description: Why is there no music playing in Audalize Radio?
---

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1. [Audalize Help Centre](https://support.audalize.com.au/?hsLang=en)
2. [Audalize Radio](https://support.audalize.com.au/audalize-radio?hsLang=en)

# Why is there no music playing in Audalize Radio?

If you're unable to hear any music, try the following troubleshooting steps:

- Ensure your device's volume is turned up and not muted.
- Confirm that your internet connection is active and stable.
- Pause the station, then resume playback.
- Close and reopen the Audalize Radio app.
- If the issue persists, uninstall and reinstall the app, then try again.

---

If the Audalize Radio app is not loading or is stuck on the loading screen, try the following:

- Close the app completely and reopen it.
- Check that your internet connection is working correctly.
- Ensure you have the latest version of the Audalize Radio app installed from your device's app store.
- If the problem continues, uninstall and reinstall the app before trying again.

- [Installing my Player](https://support.audalize.com.au/installing-my-player?hsLang=en)
- [Playing my Music](https://support.audalize.com.au/playing-my-music?hsLang=en#main-content)

    - [Playlists](https://support.audalize.com.au/playing-my-music?hsLang=en#playlists)
    - [Schedules](https://support.audalize.com.au/playing-my-music?hsLang=en#schedules)
    - [Buckets](https://support.audalize.com.au/playing-my-music?hsLang=en#buckets)
    - [Favourites](https://support.audalize.com.au/playing-my-music?hsLang=en#favourites)
    - [Playing Music FAQ](https://support.audalize.com.au/playing-my-music?hsLang=en#playing-music-faq)
- [Playing my Video](https://support.audalize.com.au/playing-my-video?hsLang=en)
- [Music or Video not Playing](https://support.audalize.com.au/music-or-video-not-playing?hsLang=en)
- [General FAQ](https://support.audalize.com.au/general-faq?hsLang=en)
- [Audalize Radio](https://support.audalize.com.au/audalize-radio?hsLang=en)

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